Virtual IT Managers, Inc. provides several systems maintenance/service offerings. We provide systems support for a variety of systems and services ranging from individual stand-alone computers, fully networked computer systems (single office and multiple branch offices with a Virtual Private Network), both peer-to-peer and client/server based systems. We also provide telephone systems and Voice Over IP (VOIP) systems support for both PBX's and phone instruments, Video surveillance Systems and Point of Sales Systems. Our highly qualified team is prepared to support all of your Information Technology needs. We have the capability of providing end-to-end IT systems support.
NETWORKS - SURVEILLANCE SYSTEMS - WIRELESS
Systems Security and Vulerability Assessment
Virus and Spyware Removal
System Tune-ups
Software Driver Installations
Application software installation and configuration
Operating System installation and configuration
Diagnosis / Troubleshooting
Remote Desktop & Server Management
Our team manages and control your desktop and server computers remotely.
We can help you through destktop application training and/or issues (we see what you see on your computer screen).
We are able to rapidly identify systems/computer issues, and in most cases repair your desktop or server issues without dispatching to your offices. This helps to restore your systems faster, which means you experience less downtime.
Data Backup (data files transferred to media - CDs/DVDs, etc.)
Data Migration (data files transferred from one device to another)
We offer per-occurrence service calls, along with monthly maintenance service agreements. Per-occurrence service calls are billed at hourly rates, while monthly service agreements are based on the number of computer, systems and network devices at each client location which will be maintained and supported by our team.
As a value added service, we offer our clients with monthly service agreements a few additional add-ons at no additional cost: Web Hosting, Domain Name, Email Accounts and Remote Data Backup Services where possible (maximum storage: 1 GB at no cost - additional monthly service charges apply for increased data storage). |